Industry Tag: Professional Services
Browse Mergen content
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CHRO Outcome — Employee Experience Transformation Across 92 Countries
A Big-4 professional services firm rolled out a unified employee portal across 92 countries, replacing 27 regional HR intranets.
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Global Engineering Firm: SPM for $3B Active-Project Portfolio
A global engineering firm managed $3B in active engineering projects on SPM. Project-margin protection: $42M Y1.
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Consulting Firm: Microsoft Copilot for Engagement-Team Productivity
A management consulting firm deployed Microsoft Copilot to 4,200 engagement-team members. Time on draft documents reduced 41%.
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Top Law Firm: Power Platform Apps for Matter-Management Workflows
A top law firm shipped 24 Power Platform apps for matter-management workflows. Lawyer time on coordination tasks down 38%.
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Big-4 Consulting Firm: Engagement Management on ServiceNow CSM
A Big-4 consulting firm rolled out ServiceNow CSM for engagement management. Engagement margin visibility shifted from monthly to real-time.
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Top Law Firm: Document Access Control with Risk-Based IAM
A top law firm deployed risk-based IAM for document-management-system access. Privilege-related incidents down 88%; partner workflow unchanged.
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Engineering Construction Firm: SPM for Megaproject Portfolio
A global engineering-construction firm managed a $4.8B megaproject portfolio on ServiceNow SPM. Project-risk early warnings up 6× over prior tooling.