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CASE STUDY

Global Engineering Firm: SPM for $3B Active-Project Portfolio

A global engineering firm managed $3B in active engineering projects on SPM. Project-margin protection: $42M Y1.

May 9, 2026 · 2 min read · By admin
At a glance
$42M VALUE DELIVERED
Industry
Professional Services
Topics
Servicenow · SPM
Published
May 2026
Headline outcome
$42M Margin protection: $42M Y1

Measured outcomes

What this programme actually delivered.

$42M

Margin protection: $42M Y1

+18

On-time delivery rate: +18 percentage points

8%

Project-utilization rate: up 8%

600

600+ projects on unified platform

The challenge

A global engineering firm’s 600+ active projects ran in spreadsheets + Microsoft Project. Margin erosion surfaced at project close, not during.

What we built

SPM with engineering-project-specific extensions. Margin-tracking at project + task level. Resource-utilization heatmaps. Risk-event tracking.

Outcomes

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