The best organizations today know that a great digital employee experience is not just about productivity. It is about making every team member feel recognized and supported the moment they log in. That experience begins with something simple, a name. When an…
Mergen has been promoted to Salesforce Summit Tier Partner — the highest tier in the Salesforce Partner Program.
Read more → Analyst Mention / AwardMergen has been recognized as an AWS Premier Tier Services Partner — the highest tier in the AWS Partner Network.
Read more → Analyst Mention / AwardIDC has recognized Mergen as a Major Player in its MarketScape for ServiceNow Implementation Services. Recognition cites delivery methodology and outcome consistency.
Read more →Your CMDB [Configuration Management Database] is lying to you. Worse, it is costing you millions! According to the IBM Institute for Business Value…
Read more → BlogYour enterprise is paying millions for ServiceNow. Are you fully using it? As in unlocking the automation, the AI, the cross-functional workflows,…
Read more → BlogEvery customization feels justified in the moment. Here’s why the ones that felt most justified are the ones costing you the most. Most organizations are unaware…
Read more →A commercial real estate REIT unified facilities ops across 1,400 properties on ServiceNow Workplace Service Delivery.
Read more → Case StudyA major airport authority unified IT, facilities, and stakeholder ops on ServiceNow — 92M passengers annually, zero ops outages.
Read more → Case StudyA top-10 global shipping line digitized port-call coordination across 380 ports — voyage delays cut 22%.
Read more →Q2 awards season highlights, new industry practice launches in Aerospace + Defense, and customer wins from Q2.
Read more → NewsletterFirst newsletter of 2028 — new industry reference reports, customer wins from Q1, and what's coming.
Read more → NewsletterEnd-of-year wrap from Mergen — 2027 highlights, customer-program outcomes, and what's coming in 2028.
Read more →Salesforce has named Mergen Partner of the Year for Financial Services Cloud — recognition of 11 successful FSC programmes in 2026.
Read more → Press ReleaseMicrosoft has named Mergen its US Public Sector Partner of the Year for 2027.
Read more → Press ReleaseMergen's Engineering Academy expands to Tokyo and Toronto, taking annual capacity to 320+ trained platform engineers.
Read more →For CDOs — what changes in data strategy when generative AI is consuming everything, and what doesn't.
Read more → Webinar / EventThree Chief Customer Officers compare notes on CX strategy across airline, banking, and retail — what travels and what doesn't.
Read more → Webinar / EventA practical session for COOs — how to instrument tier-1 and tier-2 supplier risk without boiling the ocean.
Read more →A 36-page reference architecture for the insurance industry — covering life, P&C, specialty, and reinsurance carriers.
Read more → Whitepaper / eBookA 32-page reference architecture for retail + CPG — omnichannel commerce, loyalty, supply chain, and the data platform underpinning it all.
Read more → Whitepaper / eBookA 30-page reference architecture for government technology — federal civilian + DoD-aligned + state + local + municipal.
Read more →Every Mergen resource was written by a working architect or engineer. Want a conversation with one?
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