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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

32%

Pipeline-to-close cycle: down 32%

5%

Forecast accuracy at quarter-end: ±5% (was ±22%)

The challenge

A 3PL provider’s sales cycle averaged 8-14 months for enterprise deals. Account-team coordination was via email; deal context was lost between handoffs.

What we built

Sales Cloud with account-based-marketing patterns. Account-team collaboration native. Cross-functional deal-context preservation. Forecasting models tuned for long-cycle B2B.

Outcomes

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