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CASE STUDY

Payments Processor: Merchant IAM at 240,000-Merchant Scale

A payments processor modernized merchant IAM covering 240,000 merchant accounts. PCI compliance maintained; merchant-onboarding cycle halved.

May 9, 2026 · 2 min read · By admin
At a glance
7d BEFORE 2 AFTER
Industry
BFSI
Topics
Cybersecurity · IAM
Published
May 2026
Headline outcome
5 Merchant-onboarding cycle: 5-7d → 2-3d

Measured outcomes

What this programme actually delivered.

5

Merchant-onboarding cycle: 5-7d → 2-3d

91%

Account-takeover incidents: down 91%

240,000

240,000 merchants on modern IAM

The challenge

A payments processor’s 240,000 merchants accessed processor systems through legacy authentication. PCI controls were uneven; merchant-onboarding cycles took 5-7 days.

What we built

Modern IAM with risk-based authentication for merchants. Streamlined onboarding with automated PCI-control enforcement. Continuous-monitoring of merchant-access patterns.

Outcomes

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