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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

22

22-market regulatory alignment: complete

18%

Cloud arbitrage: 18% cost reduction

The challenge

A global bank in 22 markets faced varied data-residency, concentration-risk (regulator-driven), and DORA-style operational-resilience requirements. Single-cloud was untenable.

What we built

Workload-routing framework: data sensitivity + market regulation + concentration risk → cloud assignment. Common security + observability across AWS + Azure. Per-market regulatory-evidence collection.

Outcomes

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