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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

8 days

Regulatory close: 8 days → 2 days

91%

Lineage coverage: 91% (was 14%)

47

Data-quality scorecard: 47 → 84

$22M

$22M annualized infra savings

The challenge

19 data warehouses + lakes built over 15 years. Reconciliation between sources took 8 days for monthly regulatory reports. Lineage was manual. The CDO’s data-quality scorecard was 47/100.

What we built

Modernization onto Azure Synapse + Data Cloud. Strict source-system contracts. Automated lineage discovery at ingestion. Master data discipline at the new platform. Legacy warehouses migrated wave-by-wave (12 retired in year 1).

Outcomes

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