Module / Topic: observability

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Databricks + ServiceNow CSDM for Service-Health Correlation
A retail bank correlated 18 observability tools to ServiceNow CSDM via Databricks — service-health view that survived an outage drill.
CTO Outcome — Engineering Productivity Programme at a $5B Fintech
A $5B fintech’s 4,400-engineer org adopted DORA-aligned SDLC governance on ServiceNow — deploy frequency up 3.2x.