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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

6 months

18 apps delivered over 6 months

$2.4M

Saved approximately $2.4M vs equivalent bespoke build

The challenge

A scaling tech company had 18 internal-operations apps that needed building — not standard ServiceNow modules but bespoke workflow apps. Citizen-developer-only would lack engineering rigor; pro-code would be over-engineered.

What Mergen delivered

App Engine Studio apps with pro-code engineering practices — source control, automated tests, CI/CD pipelines. Citizen developers extend; engineering practices govern.

Outcomes

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