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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

$25M

$25M investment funded

8%

Y1 + Y2 actual outcomes within ±8% of business case

The challenge

A scale-up SaaS company needed a $25M platform-investment business case that would survive CFO review. Prior internal attempts had been challenged on benefit assumptions.

What Mergen delivered

Bottom-up cost model + benefit validation + sensitivity analysis. Each benefit traced to a measurable lever. Payback + IRR + NPV models. CFO walkthrough with explicit defence of assumptions.

Outcomes

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