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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

60

60+ production dashboards in active daily use

12

Cross-plant best-practice identification: 12 patterns surfaced Y1

$8M

$8M Y1 productivity gain from data-driven decisions

The challenge

An industrial manufacturer had production data in 14 plant-specific historians plus the corporate ERP. Cross-plant analytics required custom IT requests; corporate visibility was monthly.

What we built

Snowflake unified warehouse with streaming ingestion from MES + historians. Power BI dashboards: plant-level (real-time), region-level (hourly), corporate (daily). Standardized KPIs across plants.

Outcomes

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