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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

60%

Per-cloud sprawl: down 60% via consolidation

3

Common security baseline across all 3 clouds

The challenge

A global conglomerate ended up on AWS + Azure + GCP through M&A. Each acquired entity brought a cloud preference; central IT had no leverage. Cost, security, and operational sprawl were all increasing.

What we built

Multi-cloud operating model: shared identity, observability, and security patterns across clouds; per-cloud cost attribution; a “best fit” workload placement framework. Central platform team owns standards; business units retain delivery autonomy.

Outcomes

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