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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

22%

Demand-forecast accuracy: up 22%

31%

Spoilage write-offs: down 31%

97%

FEFO compliance: 97%+ (was 78%)

The challenge

A food manufacturer’s legacy supply-chain ERP couldn’t handle perishable-inventory rotation, expiration management, or demand-driven replenishment patterns specific to food manufacturing.

What we built

Dynamics 365 Supply Chain Management with food-industry extensions for shelf-life management, FEFO (First Expired, First Out) inventory rotation, and HACCP-aligned recall tracking.

Outcomes

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