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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Every SecOps capability.
Every Outcome, One Partner.

Incidents Triggered in Seconds

Mergen implements Security Incident Response that ingests alerts from existing SIEM and endpoint tools, automatically prioritizing and routing incidents so security teams respond to what matters most first.

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🛡️ 🚨 Security Response
🛡️
Automated Response

SOAR-powered incident response processing 10K+ security events daily with automated playbook execution.

Mergen Delivered:
MTTR: 8 minutes
85% auto-remediated
🛡️

One Exposure View

Mergen implements Unified Security Exposure Management, correlating vulnerability findings with asset criticality and misconfiguration data so remediation teams fix what actually creates risk, not just what a scanner flags.

Explore Vulnerability
🎯 🔒 Vulnerability Platform
🎯
Risk-Based Vuln Mgmt

Context-aware vulnerability prioritization across 100K+ assets with automated remediation workflows and SLA tracking.

Mergen Delivered:
90% critical vulns patched in 72hrs
60% reduction in vulnerability backlog
🎯

Compliance That Runs Continuously

Mergen implements Integrated Risk Management, connecting policy, risk, and audit workflows so compliance evidence stays current continuously, rather than being reconstructed before each audit.

Explore GRC
⚖️ 📜 GRC Platform
⚖️
Continuous Compliance

Automated GRC platform managing 20+ regulatory frameworks with continuous monitoring and evidence collection.

Mergen Delivered:
100% audit pass rate
70% less audit prep time
⚖️

Response That Doesn't Wait for a Human

Mergen builds SOAR playbooks that automatically contain, remediate, and escalate common security incidents, reducing mean time to respond without waiting on manual triage.

Explore SOAR
🤖 SOAR Platform
Security Automation

SOAR platform with 100+ automated playbooks orchestrating response across 20+ security tools in real time.

Mergen Delivered:
100+ playbooks deployed
30K+ hours reclaimed annually

Context Before the Next Attack

Mergen implements Threat Intelligence Security Center, enriching incidents and vulnerabilities with external threat context so analysts understand not just what happened, but who is behind it.

Explore Threat Intel
🔍 🌐 Threat Platform
🔍
Threat Intelligence Hub

Multi-source threat intelligence correlating indicators across global feeds with automated blocking and enrichment.

Mergen Delivered:
50+ threat feeds integrated
95% indicator correlation rate
🔍

Why Choose Mergen
for SecOps

01

Strategy & Assessment

Mergen assesses current security operations maturity against MTTD, MTTR, and audit readiness, identifying where automation and integrated risk management will reduce exposure fastest.

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02

Implementation

Mergen implements SecOps and GRC through fixed-scope engagements led by certified experts, using proven accelerators to reach a working exposure and risk management environment quickly.

Plan Your Project

03

Optimization

Mergen continuously tunes SOAR playbooks, risk scoring models, and compliance workflows to keep pace with new threats and changing regulatory requirements.

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04

Managed Services

Mergen provides 24x7 security operations support, monitoring, and playbook maintenance delivered by certified platform experts.

Learn About Support

Proven Approach
to SecOps Delivery

A structured methodology refined across hundreds of SecOps engagements ensures predictable outcomes and accelerated time-to-value.

01

Discover & Assess

Mergen analyzes current incident response times, vulnerability backlog, and compliance posture to identify the highest-risk gaps to close first.

02

Design & Architect

Mergen designs the target-state security operations and risk management architecture, aligned to existing tools, regulatory obligations, and team capacity.

03

Build & Deliver

Mergen configures security incident response, exposure management, risk workflows, and SOAR playbooks in sprint-based increments, tested against real threat scenarios.

04

Optimize & Scale

Mergen refines playbooks, risk models, and compliance workflows as threats, regulations, and the organization's risk appetite evolve.

SECOPS SUCCESS

SecOps-Powered
Transformations

Real outcomes for enterprises — from financial services to healthcare, manufacturing, and government.

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Incident Response

Fortune 500 Enterprise

60%

Efficiency Gain

Comprehensive SecOps deployment delivering measurable efficiency improvements across the organization.

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Vulnerability

Healthcare Network

45%

Cost Reduction

SecOps implementation reducing operational costs while improving service quality and compliance.

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GRC

Global Manufacturer

3x

Faster Delivery

Rapid SecOps deployment achieving 3x faster time-to-value with proven accelerators and methodology.

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SOAR

Telecom Provider

95%

User Adoption

Enterprise-wide SecOps rollout achieving exceptional user adoption through change management and training.

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Threat Intelligence

Government Agency

100%

Compliance

SecOps platform achieving full regulatory compliance with automated monitoring and reporting.

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SecOps Insights
& Thought Leadership

View All Whitepapers Case Studies
Whitepaper

The Enterprise SecOps Playbook: Strategy to Execution

Download →
Case Study

How a Fortune 500 Company Transformed SecOps with Mergen

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Blog

SecOps Best Practices: Lessons from 100+ Enterprise Deployments

Read More →
Webinar

SecOps in 2026: Trends, Challenges, and Opportunities

Watch Now →

Ready to Turn
Alerts Into Answers?

Mergen helps organizations reduce risk and response time through ServiceNow SecOps and GRC, from unified exposure visibility to continuous compliance.

💬

Talk to an Expert

Connect with a certified architect and explore how Mergen can accelerate your transformation.

📋

Get a Free Assessment

Receive a comprehensive platform health check and a prioritized roadmap.

📖

View Success Stories

See how organizations like yours achieved measurable results.

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Start a Project

Ready to go? Tell us about your initiative and we'll scope an engagement in 48 hours.

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