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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

60

60+ dashboards live and used daily

3

Decision velocity: 3× faster than the prior reporting cycle

$22M

$22M annual cost avoidance from real-time visibility into operational anomalies

9 days

Month-end close compressed from 9 days to 4 days

The challenge

A diversified energy company (upstream + midstream + downstream) ran reporting on a sprawling collection of Excel files, point dashboards, and ad-hoc SQL. Operations teams couldn’t see real-time data; finance couldn’t reconcile until end-of-month.

What Mergen built

Snowflake-based data lakehouse with streaming ingestion from operational systems. Power BI dashboards covering well-pad operations, midstream throughput, refining margins, and corporate finance. A data-modeling layer (semantic) that ensures everyone sees the same numbers regardless of dashboard.

Outcomes

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