Industry Tag: Real Estate

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Commercial Real Estate REIT — Facilities Workflow Across 1,400 Properties
A commercial real estate REIT unified facilities ops across 1,400 properties on ServiceNow Workplace Service Delivery.
National Residential Brokerage: Salesforce for Agent + Customer Lifecycle
A national residential brokerage unified agent + customer lifecycle on Salesforce. Agent productivity up 32%; customer NPS up 28 points.
Real Estate Technology Reference Architecture — REITs + Property Management
A 24-page reference architecture for real-estate technology — REIT operations, property management, tenant experience, and the data platform underpinning it all.
Commercial REIT: ITSM Across 240-Property Portfolio Management
A commercial REIT unified property-management IT service desk across 240 properties on ServiceNow ITSM. Tenant-issue resolution time down 47%.
Industrial REIT: Tenant + Vendor Access Management Across 180 Sites
An industrial REIT modernized tenant + vendor access management across 180 sites with risk-based authentication. Access-related incidents down 81%.